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  1. #1
    Join Date
    Jun 2006
    Location
    Bloomsbury, London
    Posts
    121

    Exclamation Mydomain.com domain registrar - avoid this company!

    We've been using mydomain.com for years but all we've had is one issue after another with them. We stuck with them, thinking our issues were just random bad luck, but the frequency and extremity of their bugs and cases of terrible customer support is inexcusable and we will now be moving all our domain names to more reliable registrars.

    None of the forwarding which we've set for my domains and sub-domains over many years with mydomain.com are working all of a sudden. It has been like this for a few days now and is disasterous for us.

    Now our customers are all being sent to pages which are just showing mydomain.com's PPC ads, so they're making money out of our traffic.

    I have tried to contact mydomain.com countless times by email and support ticket, but, despite waiting many days, they have not responded even once!

    Eventually, after trying to call them time and time again and being kept on hold for ages, I managed to speak to somebody. After he kept me on hold for 15 minutes I was informed that they had screwed up with quite a number of customer accounts and so they have not only ruined by business but those of other people with domains with mydomain.com.

    I have been loyal to mydomain.com for nearly ten years and I can't believe they can treat us like this. Never had an issue with other domain name registrars.

    Stay clear of this company, or else they will do what they have to many people to you as well as some point or other.
    Azam Marketing, Inc.: Award-Winning Digital Results Since 1997
    Domain Exhibit - premium domain names and websites with significant traffic | quote DomainState for additional 20% discount!

  2. #2
    Join Date
    Nov 2012
    Posts
    1

    Angry I will cancel mydomain.com services.

    Quote Originally Posted by Azam.biz View Post
    We've been using mydomain.com for years but all we've had is one issue after another with them. We stuck with them, thinking our issues were just random bad luck, but the frequency and extremity of their bugs and cases of terrible customer support is inexcusable and we will now be moving all our domain names to more reliable registrars.

    None of the forwarding which we've set for my domains and sub-domains over many years with mydomain.com are working all of a sudden. It has been like this for a few days now and is disasterous for us.

    Now our customers are all being sent to pages which are just showing mydomain.com's PPC ads, so they're making money out of our traffic.

    I have tried to contact mydomain.com countless times by email and support ticket, but, despite waiting many days, they have not responded even once!

    Eventually, after trying to call them time and time again and being kept on hold for ages, I managed to speak to somebody. After he kept me on hold for 15 minutes I was informed that they had screwed up with quite a number of customer accounts and so they have not only ruined by business but those of other people with domains with mydomain.com.

    I have been loyal to mydomain.com for nearly ten years and I can't believe they can treat us like this. Never had an issue with other domain name registrars.

    Stay clear of this company, or else they will do what they have to many people to you as well as some point or other.
    I have same problems. I keep waiting mydomain's response, but get NOTHING.
    I plan to switch to another provider.

  3. #3
    Join Date
    Aug 2013
    Posts
    50
    Thanks for the warning :S its unsettling how many low quality domain and hosting providers there are..

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