Dear Sedo,

You announced some maintenance recently that should not have affected existing domains parked with you.
However several people, including me, experienced 25-30% lower revenues on otherwise very stable portfolios. As this happens exactly at the time you are doing maintenance it is unlikely to be a coincidence.

Can you please let us know what you will do about this?
Please take this up urgently as the lower payouts still continue.

hans

It gets worse: Last nite I was able to add some new names , names are not on my account yet they resolve to Sedo PPC page$ fine...
(I have 3 unanserwed emails )
Custome DiService at it's best !

yep -

monday was normal - tues / wed / and today are crap.

revenue is really down, - clicks are not being counted maybe ?
- i think sedo has a filter ?

because sometimes (in the past) domains that get consistent type in traffic, suddenly start showing less type ins. maybe the traffic is not deemed of quality or something - these are not link pop - but real type ins which never vary - always consistent.

its strange how the views are down accross different accounts - and click price/rate etc is also down.

is sedo doing a quality check or something ?

i noticed this more with very new accounts (1-6 months) rather old well established accounts 1year + .

Sedo is a good company and provides a great service for monetising traffic. I think however, that now they are established and not a new company , they need to be more transparent.

1 year ago when they took off it was ok and understandable, but i think now we need to know about sedo policy/rules etc. and what their system is actually doing.

i.e does an old account get any advantage, higher bid prices, do new accounts go through quality checks ? filters ? and how much traffic is filtered. ?

how can a domain in 1 account earn xxxx and the same domain in another acount earn xxxxxxx ? that is without bonus, or anything else. it just seems that the database gives some preferential treatment or rates things differently depedning on different factors. Although it's the same domain/ same keyword

i have a suspision, that once your account gets out of the 'sandbox' then you get a boost in revenue. it happened accross the board in jan 2005 -eveyrone got a 30% boost in revenue. - this might have been sedo negotiating a higher rev share with google, or was it something else ?

these are the things that are important to know. especially for long time customers. since it really affects us, and the way we do things. should i keep adding domains to an old account ? although it seems slower and revenue is getting less ? or should i add domains to a new account, but if i move this domain to my friends account it gets a totally different revenue ??

but back to the main point ! - a lot of people noticed big drop in revenue last few days. 1 reason might be that views dont seem to be getting counted like they were before. or what is the reason ??

email sent to Matt.

There were actually a pair up updates to switch to fast servers. However, no traffic should have been lost durring this time.

If, you feel like any fluctuations in your traffic over the last couple of days were not natural please email me with your member ID. I will check it out and get in touch with our tech department on your behalf.

jay@sedo.com

Sedo is PROFITING from my traffic while names don't appear on my account.
I don't care for the misssing pennies (put them in Sedo's Employment Pension Plan) , I care for answers so I don't waiste my time going in circles trying to figure what is going on ?
1) You said " May 25th Morning' ... if Sedo experienced new problems (understandable) you should have kept us abreast.
2) I have 2 emails (1 over a day old) to you with no answer , so I have to go public to get an answer.

For at least two days, sedo's system cannot recognize third level domains under "net.cn", like http://cad.net.cn, and is eating up all traffic generated by all domains under net.cn, which moves this non-exist domain "net.cn" on to the top 10 of high traffic domains http://www.sedo.co.uk/search/hitlist.php4?language=e, whereas in individual account, net.cn traffic is zero.

Friday 27th May - views and earnings both down 25% on previous Fridays. Also server uniques were outside of sedo's count by about 30%. Definitely looks like traffic gone missing somewhere.

hmmm just a maybe, and i no robs traffic is uk.

Friday was the hottest day of the year, so less people on pcs will make a full and the whole of europe is having a heat wave at the moment.

Thats mainly just looking at robs post as i dont no what traffoc the rest of you have.

my traffic is way down this week.
friday was really bad same as rob,
and it was bad for 4 different accounts.

today also seems very slow - in fact since tuesday when the server maintanence was mentioned , all my accounts have been terrible.

im in the uk also martin, - and it is raning heavy here, yesterday weather was also rainy. usually people stay in so earnings should be up.

that heatwave thing does also not explain how rob's server counting was 30% above what sedo reported. And rob's counting is usually pretty accurate. unless the heatwave you were talking about fried his system.

definately something up with sedo. as i said in another post , i think they are filtering something. but the filter is wrong

I have an unusual discrepancy in the amount of people visiting the server and sedo's uniques. Normally my tally is within 5-10% of sedo's figures as they use more complicated filters than me. However Friday showed a 30% discrepancy - ie 30% more 'uniques' hit my server than sedo logged. This could explain the unusually low unique/earning figure. Sadly I wasn't on the computer at all Friday so wasn't able to see if there were any stat freezes or at what time the traffic became abnormal.
Another interesting bit of information. About a month ago I combined 2 sedo accounts. Now the combined account is producing less than when it was split - a few people have commented on large accounts being less productive than multiple small ones. Do sedo have any idea what that's all about?

rob, i also notice same as u, so thats why i only keep up to about 50 euros a day in 1 account now.

and then, u dont know how their system views your account. maybe one of them had some kind of teir1 status and the other account was at the bottom of the scale so receives less money for the same traffic/domains. thats why i have been asking for more transparency in how their system works.


my guess, is there was some kind of fraud going on. but they could not identify or stop it properly. so what do they do ?
apply a filter accross everything, which will block the fake stuff and also block the real visitors being reported.

so we are being affected, because they could not identify, a better way to deal with some bad clicks.

don't forget that monday is a uk bank holiday which affects earnings on the days before it due to people traveling to make a long weekend of it. that doesn't account for server stat discrepencies though.

Here's a few answers to some of the questions that I found out talking with Sedo at Traffic West:
1. When a name is moved to another account the name WILL produce less revenue for a time while the categories self optimise. What I want from Sedo is the equivalent of a PUSH option when a name is bought/sold.
2. Over the last several weeks there has been an evaluation of the PPC rates due to Sedo actually losing $ on some keywords. We would all not want this situation to continue....as we would end up getting NO cheques each month :-(
3. Sedo has been having some technical difficulties.... Now that I'm back from Traffic I'm chasing up what's been going on.

Hope that this helps!

This month will be the first ever since I started with sedo last May that I will make LESS money than the month before. I sold a few domains but added 10x that.
My traffic is up but PPC is way down.