you've gott'em by the heuvos with this baby! Hold for six figures, or close to it.

Congrats again!

Jazzbone

Hold for six figures, or close to it.

third post in this thread you appraised at "$5000" - did you get religion just now?

LOL. I found that funny too safesys.

Originally posted by jazzbone
$5000.

Originally posted by jazzbone
you've gott'em by the heuvos with this baby! Hold for six figures, or close to it.

Congrats again!

Jazzbone

thanks to all of you for your help. WF

I think what he was saying "5000" for was the member above him stated he'd give him $500 for it...so he offered $5000....I don't believe $5000 was his appraisal. Though I could be wrong as I have been wrong in the past...well that is if you ask my girlfriend anyway.

-edit

Originally posted by arvids
think this over: CustomerService.com could only be a branch of a larger company. It is not an independent domain name. On one hand, it seems great and smells like a millionseller, on the other hand - it would be extremely hard to push it to some large corporation. Hard but possible - good luck!

Could also be an outsourcing company that allows businesses to set-up CS through their virtual services. That's pretty big business.

~ Nexus

I think while the name is decent, I'd rather pay 50k for MusicShop.com than 25k for this name.

It would be tough to put this name to a commercial use imo.

Originally posted by Matty
I think while the name is decent, I'd rather pay 50k for MusicShop.com than 25k for this name.

It would be tough to put this name to a commercial use imo.

It would take some doing. I think customer service is extremely important and tends to be a sore spot with buyers everywhere. Nothing gets people more worked up than paying good money for a company's product only to be abandoned when the product/service stops working. We list problems/criticisms of registrars here at DS (warning forum) for the benefit of other domainers. Maybe similar could be done with the customer service domain, just bigger scale focusing on online companies.

P.S. Doesn't ebay kind of do this with a seller ranking ... a customer satisfaction score?

Originally posted by carlton
We list problems/criticisms of registrars here at DS (warning forum) for the benefit of other domainers. Maybe similar could be done with the customer service domain, just bigger scale focusing on online companies.

I certainly hope the site takes off. I'll post my criticisms about the likes of dnf etc, anonymously of course

Originally posted by Matty
It would be tough to put this name to a commercial use imo.

Again, I don't think it'd be "tough", but you would need to BE in that market to really exploit it. Everyone has mentioned that a company would buy such a name to simply use as THEIR "customer service" portal. Personaly, I think there'd be better ways to spend their money and resources. I think a name like CustomerService.com would either be good for the type of use its now being put to, OR... for a company who is in the customer service BUSINESS. For them, it'd be very very good.

These are the companies I'd mean:
http://isp-planet.com/services/custsupport/

Similarly valuable names for this industry: CallCenter.com and CustomerSupport.com. Establishing a "customer service" SERVICE at a name like "CustomerService.com" sounds like it'd be a hit.

Another example, I evaluated this company last year for my business:
http://www.mapmobile.com/
-----------------
MAP MOBILE:
Professional Telephone Answering Service

Since 1991, MAP Communications, Inc. has provided complete telephone answering service and enhanced call center solutions.

Your customers expect a high level of personalization, a clear presentation of the facts and an accurate response the first time they call. And that's what we do— 24 hours a day, 7 days a week.
-----------------

If they were at "CustomerService.com", and played to that "total solution" angle for small businesses, I think their name would be branded even more deeply into my head. A friend of mine ended up using them for a while. I think he later moved to a different service though. Lots of options constantly opening up in this sector.

~ Nexus

Originally posted by Nexus
Your customers expect a high level of personalization, a clear presentation of the facts and an accurate response the first time they call. And that's what we do— 24 hours a day, 7 days a week.
-----------------

Yes interesting.

Possibly my understanding of customer service - by Australian large corp standards - are belittled by the standards of other large corps around the world.

Here, it seems to lack a distinct sense of urgency.

There's been a whole "it's ALL about customer service" movement here it seems. A friend of mine prided himself almost manically on being able to provide his customers with a sense of accountability and contact at all times. I kidded him recently by giving him the middle name "How High?" (as in "When customers say 'jump', he says...").

Having 24/7 toll-free customer service lines seems to be big business and the options keep popping up it seems. Good customer service basically amounts to good customer retention measures. Poor customer service ends up costing a lot of money in the long run I think. It's more expensive to acquire a new customer than to keep an existing one.

~ Nexus

Originally posted by White Fang
I own generic domain and website CustomerService.com. We have been using it as an internet clearinghouse and forum for all customer service-related issues. But with domain name sales heating up again, I think the best move may be to sell it, possibly to Microsoft or one of the big CRM software companies...what do you think? I appreciate your advice and opinions.

If you sell for under $250K you're getting taken. I'm not kidding!

Great name not doubt, my worry is
How will a potential big buyer profit from it ?
Big buyers are usually well know brands advised to market themselves by using their name...
One possible idea is for large companies (that outsource) to redirect their customers to "CustomerService.com " (a mega call center) lots do...

Again, I don't think it'd be "tough", but you would need to BE in that market to really exploit it. Everyone has mentioned that a company would buy such a name to simply use as THEIR "customer service" portal. Personaly, I think there'd be better ways to spend their money and resources. I think a name like CustomerService.com would either be good for the type of use its now being put to, OR... for a company who is in the customer service BUSINESS. For them, it'd be very very good.

I agree entirely on this Nexus, because using a generic/descriptive name like this does nothing to reinforce the brand, comes *after* they've already bought and the customer already has the name of the company that supplied them on the product,on the invoice or in their head - using a descriptive is actually less logical than accessing the customer service via the sellers branded corporate site.

But the Customer Service industry itself is a good fit - lots of software companies and outsourcing (call centres etc) where this would suit perfectly and provide *industry* prestige and leverage.